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Creative and Content Officer

About MassDevelopment:
Massachusetts Development Finance Agency (MassDevelopment), the state’s development finance agency and land bank, works with businesses, nonprofits, banks, and communities to stimulate economic growth across the Commonwealth. During FY2021, MassDevelopment financed or managed 416 projects generating investment of more than $1.86 billion in the Massachusetts economy. These projects are estimated to create or support 6,578 jobs and build or preserve 1,909 housing units.

Why join our team?
MassDevelopment is committed to achieving three goals: stimulating business, driving economic growth, and helping communities across Massachusetts. Join our team of dedicated professionals to help drive our mission and make a meaningful impact in the communities where we live and work. MassDevelopment fosters a diverse and inclusive workplace and encourages all qualified applicants, including people of color, women, protected veterans, and individuals with disabilities, to apply.

Our total rewards package offers many generous benefits, including:

  • Premium Medical and Dental Coverage
  • Employer Contributions to Retirement Savings Plans
    • 7.5% employer contribution into a 401(a) Defined Contribution Plan 
    • 457(b) (with employer match up to 5%)
  • Flexible Spending Accounts (FSAs)
  • Employer-Paid Short- and Long-Term Disability
  • Paid Parenting Leave
  • Paid Time Off
  • 12 Paid Holidays
  • Fitness/Wellness Reimbursement
  • Tuition Reimbursement
  • Student Loan Reimbursement
  • Matching Gifts
  • Transportation Reimbursement
  • Variety of Hybrid Work Opportunities

Take the next step in your career!  
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About TDI:
Established in 2014, the Transformative Development Initiative (TDI) is an innovative “accelerator” program for Massachusetts Gateway Cities designed to catalyze place-based economic growth within focused districts. The program works with cross-sector partnerships to engage community members in actionable planning, implementing local economic development initiatives, and spurring further public and private investment. TDI commits to districts over a term of years, building a foundation of intensive community engagement and partnership development to deploy the program’s toolkit on projects involving real estate, small businesses, arts and culture, placemaking/placekeeping, and other areas that influence the vibrancy and vitality of diverse commercial districts. 

Job Summary:
MassDevelopment is accepting applications for a Creative and Content Officer in the Transformative Development Initiative (TDI) department. This position will be a hybrid model, with a combination of remote work and in-office work in one of the MassDevelopment regional offices (Boston, Fall River, Springfield, Worcester, or Lawrence). Frequent travel to the Boston office and to the location of TDI projects in Gateway Cities across the Commonwealth will be required. This is a grant-funded position for which two years of funding has been secured; any continuation of this position beyond the conclusion of the two-year period would be contingent upon additional funding.

Under the general supervision of the Senior Fellow, Creative Economy, the Creative and Content Officer will work with the TDI team and across the Community Development division. This position will lead data capture, community engagement, storytelling, and culturally competent documentation of lessons learned and implementation strategies. In addition to program-wide work, the Community and Content Fellow will serve as a resource to our TDI District Fellows and TDI Partnerships to support local storytelling. 

Essential Functions: 

  • Serve as lead for place-branding, creative marketing, multi-media content, and storytelling efforts related to district designation, project implementation, and partnership development in the TDI Creative Cities cohort, TDI Creative Catalyst Grant cohort, and other arts and culture projects throughout the TDI program. 
  • Coordinate and synthesize learnings from focus groups, surveys, grant reporting, case studies, community outreach, and site visits.
  • Analyze community needs and provide strategy/direction to help shape peer-to-peer information exchange, learning opportunities, and network building across TDI network.
  • Provide community engagement and project documentation support to TDI Districts and the TDI Creative Cities cohort.
  • Work with External Affairs team to plan, create, and commission program presentations and storytelling material such as videography, written content, press releases, website material, and email marketing material. 
  • Support strategic growth of data practices to capture new performance metrics for the TDI program.
  • Assist the External Affairs division with program strategy, direction, and oversight for newsletters, website content, social media, visual identity and branding, and marketing campaigns to further develop capacity within the TDI network.
  • Collaborate with the agency’s communications department to design the TDI social media strategy, including content creation and planning for the @my_tdi Instagram account and related social media efforts.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in urban planning, economic development, community development, art, communications, data science, policy, or real estate.
  • 2 years experience in municipal economic development, or related experience in public or private sector.
  • Specific experience in place-based or cultural storytelling or marketing.
  • Or a combination of relevant work experience and education.
  • Demonstrated ability to support complex and varied field work.
  • Entrepreneurial mindset.
  • Ability to thrive in ambiguous and fast-changing environments.
  • Self-directed, with ability to manage a variety of project scales with multiple deadlines.
  • Strong collaboration skills.
  • Excellent problem-solving and communication skills.
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access).
  • Working knowledge of Adobe Creative Suite tools.
  • Experience managing and growing social media engagement and community.
  • Passion for small cities and urban environments, as well as the communities, champions, and businesses that shape them.
  • Ability to work flexible hours, including nights and weekends as required. 
  • Bilingual a plus (see preferred qualifications).

Preferred Qualifications:

  • Experience in both municipal economic development and working with public and private partnerships. 
  • Experience with community organizing and/or network development.
  • Communications, public relations, marketing, or sales experience.
  • Working knowledge of Canva and/or Canva Pro.
  • Experience with video editing and managing videography projects.
  • Experience working with public and private partnerships.
  • Proficiency in a language relevant to the TDI network, including, but not limited to: Spanish, Arabic, Portuguese, Haitian Creole, Cape Verdean Creole, Khmer, Vietnamese, and Mandarin. 


Equal Opportunity Employer:
MassDevelopment is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Interested candidates should click on the link below to apply: