IT Systems Project Administrator

About MassDevelopment:

MassDevelopment, the state’s development finance agency and land bank, works with businesses, nonprofits, banks, and communities to stimulate economic growth across the Commonwealth. Through these collaborations we help create jobs, increase the number of housing units, revitalize urban environments, and address factors limiting growth including transportation, energy, and infrastructure deficiencies.

In the past year, MassDevelopment financed or managed 356 projects generating investment of more than $1.69 billion in the Massachusetts economy. These projects are estimated to have created or supported 11,080 jobs and built or preserved 1,778 housing units.

MassDevelopment is committed to achieving three goals: stimulating business, driving economic growth, and helping communities across Massachusetts, all through the lens of access, diversity, equity, and inclusion. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. An environment that values the thoughts and contributions of every colleague as crucial to our collective success. 

Job Location: Hybrid

Boston office with occasional travel to other locations within Massachusetts and option to work remotely two days per week.

Job Summary:

This is a fabulous opportunity for an IT professional with 5+ years as a Systems or Network Administrator to join a growing team. Under the general direction of the Director of Information Technology, the Systems Project Administrator will support end-users, endpoints and systems, onboard new employees, implement new software and hardware, provide training and advice, and serve as a strong IT support resource. This role will be the main project manager for all new rollouts, upgrades, and office moves. The ideal candidate will be passionate about applying their skills to technology-based business models that best facilitates smooth and efficient business operations.


  • Analyze system needs for MassDevelopment.
  • Maintenance of operating systems and software. 
  • Perform systems administration tasks, including user and group administration, security permissions, and group policy.
  • Manage print services, video conferencing capabilities, and security cameras.
  • Provide remote desktop services.
  • Provide remote office IT support.
  • Support Help Desk technicians.
  • Train end users.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:

  • Bachelor’s Degree and 5+ years as System Administrator, Network Administrator; or a combination of education and experience.
  • Help Desk and customer service experience. 
  • Demonstrated certification program plan (primarily MS) including desktop and server technology.
  • Experience with Network fundamentals, iPhones, Windows setup and configuration.
  • Ability to interact successfully with all levels of management and staff.
  • Ability to adhere to all support policies and procedures.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Bilingual a plus.
  • Must possess a valid driver’s license.


MassDevelopment offers a robust and generous benefits package. In addition to standard benefits, highlights include:

  • Student Loan Reimbursement 
  • Tuition reimbursement
  • Premium Medical and Dental Coverage
  • Generous employer Contributions to Retirement Savings Plans
    • 7.5% employer contribution into a 401(a) Defined Contribution Plan 
    • 457(b) with employer match of up to 5%
  • Fitness/Wellness Reimbursement
  • Transportation support
  • Charitable giving matching gifts

Physical Demands:

  • Must be able to operate office equipment.
  • Lift or move up to 25 pounds. 
  • Occasional reaching above shoulder height or below the waist.
  • Specific vision required includes close vision and the ability to adjust focus, distance vision, and color vision. 
  • Ability to communicate orally and in writing.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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